Frederick expands OpenGov into full ERP platform

The Town of Frederick, Colorado is adding four OpenGov modules to turn its existing setup into a full enterprise resource planning platform. The move is aimed at cutting manual work, improving utility billing and budgeting, and tying more of the town’s operations into one system.

Why it matters: - Frederick is pushing more routine finance, billing, and grant work into automated systems. - The town expects the upgrade to reduce staff time spent on repetitive tasks and improve service for residents. - The change also gives Frederick a more integrated platform for budgeting, public transparency, and operational control.

What happened: - The Town of Frederick expanded its OpenGov partnership into a full ERP platform. - The town added Financial Management, Budgeting & Performance, Utility Billing, and Grants Management. - Frederick already used OpenGov for Enterprise Asset Management and Permitting & Licensing. - The town is in Weld County north of Denver. - Frederick has grown nearly 30% since 2020 to more than 19,000 residents.

The details: - Frederick’s finance team manages utility billing for more than 6,000 accounts. - The town recently moved to advanced metering infrastructure for utility service. - OpenGov is expected to streamline journal entries that now take more than 20 hours of staff time each week. - Utility billing will connect to the town’s new AMI meter infrastructure. - The system will support tiered rate management and online payment options. - Billing activity will be automatically journalized to the General Ledger. - Budgeting will move away from spreadsheets and into enforced department proposal workflows. - Real-time budget-to-actuals dashboards will give staff faster visibility into spending. - Frederick will get a public-facing budget book tied to the town’s adopted strategic focus areas. - Grants tracking, compliance, and reporting will be centralized. - The town manages more than 400 grant opportunities. - Financial Management will give staff direct General Ledger drill-down to source documents. - Accounts Payable workflows will be configurable and will include OCR invoice capture. - Permitting revenue will post automatically to the General Ledger. - Utility billing service tasks will generate work orders directly in Enterprise Asset Management. - The town described the result as a single integrated workflow across systems.

Between the lines: - The expansion shows Frederick using software consolidation as an operations strategy, not just a back-office upgrade. - Linking budgeting, billing, grants, and asset work can reduce handoffs and make financial data easier to reconcile. - Assistant Town Manager Brittany Dvorak said the town wants to improve efficiency, strengthen public transparency, and free staff for higher-value work. - Dvorak said the town aims to make tax dollars go further and manage work from a more strategic perspective.

What's next: - Frederick will complete the broader OpenGov ERP rollout across finance, billing, grants, permitting, and asset management. - The town is expected to shift more daily work into automated workflows as the modules come online. - Frederick joins Castle Pines and Wheat Ridge as Colorado municipalities operating on OpenGov ERP.

The bottom line: - Frederick is turning multiple municipal functions into one connected digital system, with the goal of saving staff time and improving public-facing services.